Frequently Asked Questions
Find answers to common questions about our products and services
Veevalvur is a water leak prevention system that uses sensors and an automatic shut-off valve to detect leaks and, if necessary, automatically turn off the water.
The sensors monitor for water leaks. When a leak is detected, the sensor sends a signal to the automatic shut-off valve, which closes the water supply.
It doesn’t just notify you of a leak—it also reacts automatically, reducing the risk of water damage in your home, cottage, or office. Simply receiving an alert from a sensor is of little use if you can’t shut off the water immediately.
• Apartment: 2–4 sensors + 1 shut-off valve
• Medium house: 4–8 sensors + 2 shut-off valves
• Large house / multiple floors: 8+ sensors + 2–5 shut-off valves
These numbers are approximate for typical houses and apartments. Please contact us so we can determine the exact number of products you need for your home. This helps avoid buying too many or too few devices—we’re happy to assist.
Sensors should be installed in all areas where water leaks are most likely to occur. Recommended locations:
• Washing machine – 1 sensor
• Kitchen sink – 1 sensor
• Dishwasher – 1 sensor
• Bathroom (shower/bathtub and sink) – 2 sensors
• Toilet (behind the toilet and under the sink) – 2 sensors
• Boiler / water heater – 1 sensor
• Underfloor heating manifold – 1 sensor
• Utility/technical room – 1 sensor
Yes, all our devices come with a 2-year warranty, valid from the date of purchase.
Warranty does not cover:
• Damage caused by misuse, careless or improper installation, or modifications
• Damage caused by the use of low-quality or incompatible accessories
• Damage caused by neglecting maintenance or ignoring manuals
We do not provide insurance services and are not responsible for water damage.
Yes. The sensors and simpler automatic shut-off valves can be installed without a professional plumber. However, for more complex systems, professional installation is recommended to ensure proper valve operation and compliance with warranty rules.
• Sensors are easy to install and require minimal effort.
• Our “Easy WiFi Shut-Off Valve” is also easy to install—it fits directly on your existing faucet and does not require a plumber. No pipes need to be opened or disconnected. Installation is feasible for most people and takes only a few minutes.
• Traditional shut-off valves that connect directly to the plumbing require a plumber. Installation can be done by our technician or any certified plumber of your choice.
Average installation time: 60 minutes.
Water damage is one of the most costly home accidents, even more common than fire damage. Veevalvur helps prevent it and provides peace of mind 24/7.
All our products are thoughtfully designed to help you prevent water damage.
• If you want to control your valve remotely and receive instant notifications when something happens, our WiFi shut-off valve is the ideal solution.
• If you prefer a fully automatic system that takes care of everything without WiFi or extra apps, check out our automatic water leak prevention system for worry-free peace of mind.
Write to us at info@veevalvur.ee or use the contact form on our website → we will respond as soon as possible.